From Manual to Automated: Transforming IT Help Desk Ticketing and Routing In today’s digital landscape, IT help desks face growing pressure to resolve issues swiftly. Manual ticketing and routing often cause delays and miscommunication. From Manual to Automated: Transforming IT Help Desk Ticketing and Routing. explores how automation powered by AI, NLP and intelligent workflows modernizes support operations. Learn how automated systems capture, classify and route tickets accurately, improving efficiency and reducing human error. This session provides practical insights to streamline IT support, enhance user satisfaction and drive faster, more reliable resolutions. Read the full Blog here: https://www.tech-wonders.com/2025/05/how-to-automate-it-help-desk-ticket-creation-and-routing.html