How to calculate turn around time in Jira At RVS, our tool, Time In Status Reports provides a robust functionalities to help you monitor and optimize your workflows. How to calculate the Cycle time with Time in Status Reports : Navigate to the Grouped statuses Settings in your Jira instance. Go to the menu Apps -> Manage your Apps On the left Nav bar you will see Time in Status Reports -> Grouped Statuses Select Grouped Statuses from the settings menu. Configuring Status Groups: Grouped statuses allow you to categorize multiple statuses into broader groups. This helps in simplifying the tracking of issues as they transition through various phases. To configure these groups: Click on Add Group Name your group (e.g; “Cycle Time”, “Lead Time”, "Turn around Time" etc) Select the statuses that belong to each group, eg; “Cycle Time” might include statuses like “Development” , “Testing”, “Review” and “Deployment”. Define your Working Days Calendar: Once you have defined your groups, another setting you need to do is define the working days/time of your team. TIS Reports allows you to set the same. On the app page, click on “More -> Settings” and set the working days and time in “Time Reports” section. Analyzing Turn around Time Data: With the setting configured, project managers can then analyze the data: Go back to the reports section of your app page Filter your issues as per the multiple filter criteria’s. From the statuses drop down select the status “Cycle Time”. The app will add the column “Cycle Time” to your report table and will automatically sum up the status times of all the statuses configured in the “Cycle Time” grouped status.”. For more information, Click here: https://www.rvssoftek.com/turn-around-time