In today’s dynamic healthcare landscape, High Dependency & Urgent Care plays a vital role in supporting patients who require swift, specialist medical transport. At 365 Group, we are proud to be recognised for delivering reliable, high-standard transport and clinical services that prioritise patient safety, respect, and efficiency.
Our focus spans critical care, scheduled medical journeys, and comprehensive event coverage—designed to meet the evolving demands of the UK’s healthcare system. From facilitating urgent hospital discharges to easing the burden on families during complex medical transitions, our services extend far beyond the conventional.
Every solution we offer is grounded in clinical expertise, compassion, and unwavering professionalism. Here’s how 365 Group is transforming the landscape of non-emergency and specialist medical transport across the UK.

Why High Dependency & Urgent Care Services Matter?

The need for High Dependency & Urgent Care has grown significantly, especially as NHS resources face mounting pressure and more patients require tailored clinical support during transport. These services cater to individuals who may not need a full emergency ambulance but still require medical supervision and expert care en route.
Whether it’s a planned hospital discharge, or urgent support during recovery, our skilled teams are equipped to manage a wide range of medical conditions with accuracy and empathy. Using fully equipped medical vehicles and qualified personnel, we make sure that every journey is as secure and supported as possible.
In addition to physical care, we understand the emotional strain that can accompany medical transport—especially for those recovering from surgery or navigating serious health challenges. That’s why our services not only bridge a logistical gap but also offer much-needed emotional comfort and peace of mind to patients and their families.

From Hospital Discharges to Event Cover – We’ve Got You Covered

Non Emergency Patient Transport 

Our Non Emergency Patient Transport service is tailored for patients who are medically stable but still require assistance to attend appointments, undergo treatments, or be discharged safely. These include mobility-impaired individuals, elderly patients, and those undergoing dialysis or chemotherapy.
Each vehicle is staffed by courteous and trained personnel who provide support from door to door. With a focus on comfort, discretion, and reliability, this service ensures continuity of care without disrupting a patient’s peace of mind.
Whether it’s a routine follow-up or a scheduled medical visit, we handle the journey with utmost professionalism, ensuring each passenger feels safe, supported, and respected.

Secure Patient Transport 

Our Secure Patient Transport unit specialises in transferring patients who may require additional supervision, either for medical or behavioural health reasons. These journeys often involve individuals under mental health care, vulnerable adults, or patients transitioning between secure facilities.
Each transport unit is designed with high standards of safety, security, and medical compliance. Our personnel are trained in de-escalation, safeguarding, and care ethics, ensuring patient dignity is preserved throughout the journey.
It’s not just about getting from A to B—it’s about making every moment in between count with professionalism, empathy, and meticulous planning.

Medical Repatriation  

When illness or injury strikes abroad, getting home safely becomes a priority. Our Medical Repatriation service provides end-to-end support for patients returning to the UK from overseas locations. From coordinating with insurers to managing air ambulances and ground transfers, we handle every aspect of the journey.
Our multilingual teams liaise with international medical facilities, ensuring medical records, medications, and patient needs are aligned before departure. On arrival in the UK, we provide seamless onward transfer to the appropriate care facility or home.
Repatriation is a delicate task—and one we carry out with precision, ensuring every client is supported with care and confidence.

Event Medical Cover  

Organising a public gathering, festival, or corporate event? Our Event Medical Cover ensures you’re fully prepared to manage any health-related emergency on-site. From basic first aid stations to advanced life support units, we provide a tailored response based on your event’s scale and risk profile.
Our staff includes trained paramedics, emergency responders, and first aiders, all coordinated by an experienced operations team. Whether it’s a high-risk sporting event or a community gathering, we deliver peace of mind from set-up to close-down.
The goal is simple: to ensure every attendee is in safe hands, no matter what.

Bringing Care Closer – UK-Wide Service Areas

We’re proud to offer Secure Patient Transport across a wide network of UK cities, ensuring timely access to all essential services. Each region benefits from our well-coordinated response teams and clinically equipped transport units:
Secure Patient Transport in Barnsley
Secure Patient Transport in Rotherham
Secure Patient Transport in Doncaster
Secure Patient Transport in Sheffield
Secure Patient Transport in Leeds
Secure Patient Transport in Wakefield
Secure Patient Transport in Huddersfield
Secure Patient Transport in Preston
Secure Patient Transport in Manchester
Secure Patient Transport in Hull
By being strategically based in these key areas, we guarantee quick mobilisation and reduced waiting times for patients and healthcare providers alike.

Why Leading Organisations Trust 365 Group?

At 365 Group, we understand that every second matters when it comes to health and wellbeing. Here’s why organisations across the UK trust us:
Dedicated medical professionals trained to national standards
Rapid response times backed by regionally placed units
Fully equipped vehicles tailored for medical, secure, or specialist care
24/7 availability for urgent care scenarios and scheduled bookings
Exceptional client service with a focus on dignity and support
Whether you're a healthcare provider, insurance company, or family member arranging patient travel, we bring certainty to every journey.

Frequently Asked Questions (FAQs)

1. What types of patients use High Dependency & Urgent Care services?
These services cater to patients needing close monitoring, including post-operative individuals, mental health cases, and those in unstable conditions.
2. Is Medical Repatriation only available for emergency cases?
Not always. We also assist with non-emergency medical returns and planned relocations after treatment abroad.
3. What level of support is included in Secure Patient Transport?
Our teams provide clinical observation, behavioural support, and personal assistance throughout the journey.
4. Do you cover rural areas for Non Emergency Patient Transport?
Yes, our transport network extends into remote locations around each listed city, subject to availability.
5. Can Event Medical Cover be customised for small gatherings?
Absolutely. We tailor the level of cover based on the event's size, risk, and nature to ensure compliance and safety.

From First Step to Final Mile – 365 Group Is with You

Healthcare doesn't stop at the hospital gates – and neither do we. At 365 Group, we ensure that every stage of your medical journey is handled with expert care, rapid response, and a commitment to dignity and safety. Whether it’s High Dependency & Urgent Care, planned transport, or tailored medical support, our dedicated team is here for you—day and night.
Let us be your trusted partner in times of need. Contact us today to arrange compassionate, clinically led transport that delivers more than just a ride—it delivers peace of mind.