Nobody likes to receive spam emails from unknown persons, especially if the emails clutter your inbox and hampers your work. Many email service providers, like AOL, constantly monitor email account to check if users are sending spam messages. When any suspicious activity is detected, the user will receive an error message that reads “AOL Error Code 475.” This error is quite annoying because it does not allow you to send email using your AOL account. You can follow the solutions mentioned below or call the aol email customer service number to resolve the issue.
Solution 1: Delete the emails from your Outbox
Since AOL Error Code 475 is the result of some suspicious email activity, you need to make sure all your email folders are up-to-date. The first place you need to check is the Outbox, the place where outgoing email messages are temporarily stored. You can follow the step below to clear your Outbox and check if the AOL email error is resolved
- Step 1: Log in to your AOL Mail account and open the Outbox folder.
- Step 2: Select and right-click all the emails found in the Outbox folder.
- Step 3: Press the ‘Delete’ option in the menu and remove all the emails.
Once you delete the emails you can log out and then log in to your AOL account once again. If you find that the error persists, you can refer to the alternate solutions given below.
Solution 2: Reset your AOL email password
AOL may report suspicious activity on your account in the event that you travel to a different location, especially if you try and access your mail in a foreign country. This occurs because the email client fails to update the webmail and thus prevent you from sending emails. You can overcome this issue by using the steps mentioned below to change your password:
- Step 1: Log in to your account using your current AOL password.
- Step 2: Go to the ‘Account Info’ section and look for the ‘Security’ option.
- Step 3: Click the ‘Change Password’ option and follow the on-screen instructions to complete the process.
Keep in mind that once you change your password, you should select the option and log out of all the other devices you may have used. Once you log out, restart your browser and sign in to AOL using the new password.
In case the solutions mentioned above do not work, you will have to have a little patience to fix the issue. Once AOL checks your account, it usually takes around 12 hours before the restrictions are resolved. If you find that you still cannot send emails, you can use the aol email customer support and get in touch with a professional tech support expert.
Read more: aol email phone number
Source URL: How to Fix AOL Error Code 475?